Privacy Policy for Stusuy

Last Updated: 2025.09.11

At Stusuy (“we,” “us,” or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (www.stusuy.com, “the Site”), purchase our products, or interact with our services. By using the Site or engaging with our brand, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information to provide, improve, and personalize your shopping experience. The types of information we gather fall into two categories:

1.1 Information You Provide Voluntarily

  • Account & Purchase Details: When you create an account, place an order, or subscribe to our newsletter, we may collect your full name, email address (e.g., [email protected] for communications), phone number, shipping/billing address, payment method details (e.g., credit card information—note: we do not store full payment details; these are processed securely by our third-party payment partners), and order history.
  • Communication Data: If you contact us via email, live chat, or social media, we may collect your message content, contact preferences, and any additional information you choose to share (e.g., feedback, sizing questions).
  • Newsletter & Marketing Opt-Ins: When you sign up for our newsletter or promotional updates, we collect your email address to send you offers, new collection announcements, and style tips (you can unsubscribe at any time).

1.2 Information Collected Automatically

When you browse the Site, we may automatically collect non-personal and technical information to optimize your experience and analyze Site performance. This includes:

  • Device & Browser Data: IP address, device type, operating system, browser version, and language settings.
  • Usage Data: Pages visited, time spent on the Site, links clicked, search queries, and referral source (e.g., how you found the Site).
  • Cookies & Similar Technologies: We use cookies (small text files stored on your device) and similar tools (e.g., web beacons, pixel tags) to remember your preferences (e.g., saved items in your cart), track Site traffic, and deliver personalized content. You can manage cookie settings through your browser, but disabling certain cookies may limit functionality (e.g., unable to save a cart).

2. How We Use Your Information

We use your personal information for specific, legitimate purposes that align with your interaction with Stusuy:

  • Fulfill Orders: Process your purchases, confirm orders, arrange shipping, and send delivery updates.
  • Improve the Site & Services: Analyze usage data to enhance Site navigation, fix errors, and develop new features or products that match customer needs.
  • Personalize Your Experience: Recommend products based on your browsing and purchase history, and tailor content (e.g., style tips) to your preferences.
  • Communicate With You: Respond to your inquiries (via email at [email protected] or other channels), send order confirmations, shipping alerts, and important updates (e.g., changes to our policies).
  • Marketing (With Your Consent): Send promotional emails (e.g., sales, new collections) if you opt in to our newsletter. You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
  • Protect Our Brand & Users: Detect and prevent fraud, unauthorized access, or other illegal activities (e.g., verifying payment details to avoid chargebacks).

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted partners only to fulfill the purposes outlined in this policy, and these partners are required to protect your information:

  • Payment Processors: Third-party providers (e.g., PayPal, Stripe) that handle payment transactions. We do not share full credit card details—only the information needed to process payments securely.
  • Shipping & Logistics Partners: Courier services (e.g., FedEx, UPS) that deliver your orders. We share your shipping address and contact details to ensure timely delivery.
  • Service Providers: Vendors that assist with Site maintenance, data analysis (e.g., Google Analytics), email marketing (e.g., Mailchimp), or customer support. These providers only access data necessary to perform their services.
  • Legal Requirements: We may disclose your information if required by law (e.g., court order, government request) or to protect our rights, property, or the safety of our users.

4. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction:

  • Secure Storage: Personal data is stored on encrypted servers with restricted access (only authorized Stusuy staff can access sensitive information).
  • Secure Transactions: All payment processing is encrypted using SSL (Secure Sockets Layer) technology, which protects data transmitted between your device and our Site.
  • Regular Audits: We review and update our security practices to address new threats and comply with global privacy standards (e.g., GDPR, CCPA).

While we take every precaution to protect your data, no online platform is 100% secure. We cannot guarantee absolute security, but we commit to addressing any breaches promptly and transparently.

5. Your Privacy Rights

Depending on your location (e.g., EU under GDPR, California under CCPA), you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccurate or incomplete data (e.g., a wrong shipping address).
  • Erasure: Request deletion of your personal information (subject to legal obligations, e.g., retaining order records for tax purposes).
  • Restriction: Ask us to limit how we use your data (e.g., stop using it for marketing).
  • Data Portability: Request a copy of your data in a structured, machine-readable format (e.g., to transfer to another brand).
  • Opt-Out: Unsubscribe from marketing communications at any time (see Section 2).

To exercise these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe (typically 30 days) and may ask for verification to protect your data.

6. Children’s Privacy

The Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately. Parents or guardians who believe their child has provided information to us can contact us at [email protected] to request removal.

7. Third-Party Links

The Site may contain links to third-party websites (e.g., social media platforms, partner brands). This Privacy Policy does not apply to these external sites. We are not responsible for the privacy practices or content of third parties—we encourage you to review their privacy policies before interacting with them.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make updates, we will revise the “Last Updated” date at the top of the page and post the new policy on the Site. We may also notify you of significant changes via email (if you have an account) or a pop-up on the Site. We encourage you to review this policy regularly.

9. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, please contact us at:

Email: [email protected]

Website: www.stusuy.com

We will respond to your inquiry as soon as possible and work to resolve any issues to your satisfaction.